Skip to content

Help / privacy

BrokenGPT privacy and data retention explained

Understand how BrokenGPT handles web-chat content, direct API prompts, usage metadata, deletion, and the boundaries customers should verify before deployment.

UPDATED 01 Aug 20267 MIN READTECHNICAL GUIDE
01

Web chat stores messages to provide conversation history.

Signed-in chat needs conversation content to render and continue prior threads. Users should avoid entering secrets or regulated data unless their organization has approved the service, account controls, and retention implications for that use.

02

Direct API prompts are not saved as web-chat conversations.

A direct request to the public chat-completions route is processed for inference but is not written into BrokenGPT conversation history. The application does record operational and metering metadata such as the public model alias, token counts, latency, key identifier, request status, workspace attribution, and request ID.

03

Minimize sensitive data before it enters any model workflow.

  • Remove credentials, private keys, authentication cookies, and unnecessary personal data.
  • Use server-side authorization before attaching internal documents or tool access.
  • Limit logs to the identifiers and metrics needed for operations.
  • Configure deletion and backup policies together so restored data does not violate expectations.
  • Review external search, reader, or tool providers separately when those features are enabled.
04

Use the legal policy for commitments and this page for the data-flow map.

The system page explains the public product contract and data flow. The privacy policy and terms are the governing customer-facing documents. Enterprise or regulated deployments should confirm retention periods, regions, subprocessors, incident terms, backups, and deletion workflows before sending production data.

STRAIGHT ANSWERS

Frequently asked questions

01Does the API create a saved chat conversation?

No. Direct chat-completions prompt content is not stored as a BrokenGPT web-chat conversation.

02Does BrokenGPT record API metadata?

Yes. Operational and billing records include data such as token counts, latency, key ID, status, workspace attribution, request ID, and the public alias.

03Should I send secrets in prompts?

No. Minimize sensitive data and never send credentials unless a narrowly reviewed workflow explicitly requires and protects them.

BUILD WITH THE LIVE CONTRACT

Test one real request end to end.

Create a scoped key, send a representative prompt, and verify output, usage, limits, and error handling before expanding the integration.

Create an account